Privacy Policy
Below we explain how we handle your personal information.
Collection of information
The following types of information may be collected, stored and used:
- Technical information about your device (computer/tablet/phone) - e.g. your IP address, hardware, geographical location, browser and operating system
- Information about your visits to and use of the website, including referral source, length of visit, page views, and navigation paths on the website
- Information you enter when using the services on our website
- Information contained in any communication that you send to us by email or through our website
- Any other personal information that you send to us.
Other information?
Before disclosing the personal information of others, you must ensure that you have their consent - both for the disclosure and for the processing of their information in accordance with this policy.
Use of your information
We only use the personal information collected for the purposes described here or on the relevant part of the website.
- Personalize your experience and respond to your individual needs
- Provide customized advertising content
- Improve our website
- Improve customer service
- Communication via email (non-commercial)
- Administer any competition, campaign or survey
- To send you our email newsletter if you have requested it (you can inform us at any time if you no longer wish to receive the newsletter)
- To send you marketing communications regarding our business or those of carefully selected third parties which we believe may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer wish to receive marketing communications)
- To provide third parties with statistical information about our users (however, these third parties will not be able to identify any individual user from such information)
- Handling inquiries and complaints from or about you regarding our website
- To keep our website secure and prevent fraud
Under no circumstances will we disclose your personal information to any third party for their or any other third party's direct marketing without your express consent.
Disclosure of your information
We may disclose your personal information to our employees, managers, insurers, professional advisors, agents, suppliers or subcontractors as reasonably necessary for the purposes described in this policy.
We may disclose your personal information:
- To the extent that we are required to do so by law
- In connection with ongoing or future legal proceedings
- To establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention or credit risk reduction)
- To the buyer (or potential buyer) of any business or asset that we sell (or are considering selling) to
- To any person who we reasonably believe may request from a court or other competent authority the disclosure of this personal information, where, in our reasonable opinion, such court or authority would be likely to order the disclosure of this personal information.
Except as stated in this policy, we will not under any circumstances pass on your personal information to third parties.
Retention of your information
Personal information that we process for any purpose will not be kept for longer than is necessary for that purpose or those purposes.
As an exception, we retain documents (electronic and physical) containing personal data under these circumstances:
- To the extent that we are required to do so by law
- If we believe the documents may be relevant to any ongoing or future legal proceedings
- To establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction)
Security of personal information
- We will always take reasonable technical and organizational measures to prevent the loss, misuse or alteration of your personal information.
- We store all personal information you provide on our secure (password and firewall protected) servers.
- All electronic financial transactions entered into through our website will be protected through secure payment gateway.
- You agree that the transmission of information over the Internet is inherently insecure, and we cannot therefore guarantee the security of data sent over the Internet.
Your rights
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following condition:
- providing appropriate documentation of your identity. For this purpose, we will normally accept a photocopy of your passport certified by a notary plus an original copy of a utility bill or similar showing your current address.
You can instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree to our use of your personal information for marketing purposes in advance, or we will provide you with the opportunity to opt out of the use of your personal information for marketing purposes.
Cookies
Our website uses cookies. A cookie is a file that contains an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
The names of the cookies we use on our website and the purposes for which they are used are listed under the fingerprint icon found in the lower left corner of the page (preference management).
Blocking or deleting cookies will have a negative impact on the use of many websites. If you reject or block cookies, you may not be able to use all the features of our website.
